"The book will tell you what strategies to use to develop a sense of emotional intelligence. Your climate plays a major role in your perception of yourself. If you live in an area where your neighbors don't care for each other and perhaps don't even know the names of each other, you'll end up behaving the same way. If you live in an area full of joy and love, you'll be learning to be the same. Emotional Intelligence works on a key basis-empathy."