On today's episode of IT Visionaries, we are joined by Frédéric Chanfrau, the CIO of Citizen's Bank. With extensive CIO and executive experience at companies like Schneider and Ernston Young, Fredric now heads IT and drives digital initiatives at Citizen's Bank. His new charter is to innovate the core IT at Citizen's and lead them through the massive fintech disruptions that the industry is currently experiencing.
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Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.
Read: AI Meets CRM: An MIT Tech Review Whitepaper
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